Why integrate Voicebacks with FreshChat?

Connect Voicebacks with FreshChat, pull in all customer conversations with customer service agents, and find relevant feedback.

Features

• Easy one-click integration.
• All conversations enriched with Voicebacks’s taxonomy with granularity and high accuracy.
• Works with 70+ languages.
• Analyze and visualize by agent tags and user properties.
• Join with product analytics data to understand feedback shared by a user cohort.
• 100% complete data.